AI-Powered System Documentation for a Cloud ERP

This blog post is a continuation of the specialist article from the book "AI in Project Management" by the Swiss Project Management Association (spm). Specialist Article: Extract from the Abstract The specialist article shows in practical terms how Deepico AG built an AIpowered system documentation for its proprietary Cloud ERP for the food industry within just a few weeks – with a focus on improvements in support and training. Value (Goals) of System Documentation Efficient answering of support queries about system usage Sustainable training of customers and new employees Resourceefficient documentation of the dynamic evolution of the system First Approach: The Chatbot in the ERP Our first idea was obvious: consolidate existing but fragmented information sources and make them accessible v