# Deep Impact Services GmbH – Comprehensive Company Profile > Swiss technology company specializing in AI solutions, custom software development, and digital transformation. Founded 2012, 50+ experts from 21 countries, headquartered in Winterthur, Switzerland. --- ## 1. Company Overview Deep Impact Services GmbH is a Swiss technology company that develops AI solutions and enterprise software delivering measurable business value. Founded in 2012 as a software development firm, the company strategically expanded into artificial intelligence in 2017. Today, Deep Impact operates at the intersection of AI strategy, AI implementation, custom software engineering, and cloud services. The company's philosophy centers on "Technology with a Business Case" — every project must demonstrate tangible ROI. Deep Impact serves clients across 15+ industries, from global banks to SMEs, and has completed over 150 projects. ### Mission & Values - **Business-First AI**: Technology must solve real business problems with measurable outcomes - **Skin in the Game**: Deep Impact builds its own ventures, applying the same technologies it recommends to clients - **Swiss Quality**: Precision engineering with attention to security, compliance, and reliability - **Diversity & Innovation**: 50+ team members from 21 countries bring diverse perspectives to problem-solving --- ## 2. AI Solutions ### 2.1 AI Strategy (Stufe 1) URL: https://www.deep-impact.ch/en/ai-solutions/strategy Deep Impact helps organizations develop tailored AI strategies through: - **Use Case Identification**: Systematic analysis of business processes to find the highest-value AI opportunities - **ROI Modeling**: Financial modeling of AI investments with realistic timelines - **AI Readiness Assessment**: Evaluation of data maturity, infrastructure, and organizational readiness - **Technology Selection**: Framework-agnostic recommendations for the right AI tools and platforms - **AI Roadmap**: Phased implementation plans aligned with business priorities The strategic framework follows a 4-level AI maturity model: 1. Strategy & Use Cases 2. Implementation & Integration 3. Process Automation 4. Autonomous AI Agents ### 2.2 AI Implementation (Stufe 2-3) URL: https://www.deep-impact.ch/en/ai-solutions/implementation Technical AI implementation capabilities include: - **Large Language Models (LLMs)**: Integration of GPT-4, Claude, Gemini, and open-source models - **Retrieval-Augmented Generation (RAG)**: Custom knowledge bases with vector databases for domain-specific AI - **Fine-Tuning**: Model customization for specialized tasks and domains - **Computer Vision**: Image recognition, object detection, and visual inspection systems - **Natural Language Processing (NLP)**: Text analysis, sentiment detection, entity extraction - **MLOps**: End-to-end machine learning lifecycle management - **Security & Compliance**: Enterprise-grade AI with data privacy, audit trails, and regulatory compliance Technology stack: Python, PyTorch, TensorFlow, LangChain, Pinecone, Weaviate, AWS SageMaker, Azure ML ### 2.3 AI Process Automation (Stufe 3) URL: https://www.deep-impact.ch/en/ai-solutions/process-automation Intelligent process automation combining AI with workflow orchestration: - **n8n Workflows**: Open-source workflow automation with 400+ integrations - **Document Processing**: Automated extraction, classification, and routing of documents - **Email Automation**: AI-powered email triage, response generation, and routing - **Data Pipeline Automation**: Automated data collection, transformation, and analysis - **Integration Middleware**: Connecting legacy systems with modern AI services Results typically include 40-80% reduction in manual processing time and 90%+ accuracy in automated tasks. ### 2.4 AI Agents (Stufe 4) URL: https://www.deep-impact.ch/en/ai-solutions/ai-agents Development of autonomous AI systems: - **Task Orchestration**: Multi-step AI agents that plan and execute complex workflows - **Human-in-the-Loop**: Controlled autonomy with human oversight for critical decisions - **Tool Use**: AI agents that interact with APIs, databases, and external services - **Multi-Agent Systems**: Coordinated agent teams for complex problem domains - **Voice AI**: Conversational AI agents for customer service and internal operations ### 2.5 AI Research URL: https://www.deep-impact.ch/en/ai-solutions/ai-research Applied AI research in collaboration with leading institutions: - **University Partners**: ZHAW (Zurich University of Applied Sciences), ETH Zurich - **AVA-X Research**: Biometric AI, facial recognition, anomaly detection - **Innosuisse Projects**: Federally funded innovation projects - **Publications**: Contributions to computer vision and NLP research --- ## 3. Software Development Services ### 3.1 Custom Software Development URL: https://www.deep-impact.ch/en/services/software-development Full-stack software engineering for complex enterprise requirements: - **Web Applications**: React, TypeScript, Next.js, Vue.js - **Mobile Apps**: React Native, Flutter, native iOS/Android - **Backend Systems**: Node.js, Python, Java, .NET - **API Development**: REST, GraphQL, gRPC - **Spectra Framework**: Proprietary SaaS platform for multi-site and multi-tenant applications - **Quality Assurance**: Automated testing, CI/CD, code review processes Development methodology: Agile/Scrum with 2-week sprints, continuous delivery ### 3.2 Cloud Services (AWS) URL: https://www.deep-impact.ch/en/services/cloud-services AWS-certified cloud engineering: - **Cloud Architecture**: Design and implementation of scalable, secure cloud infrastructures - **Migration**: Lift-and-shift, re-platforming, and cloud-native refactoring - **DevOps**: Infrastructure as Code (Terraform, CloudFormation), CI/CD pipelines - **Security**: IAM, encryption, compliance frameworks (ISO 27001, SOC 2) - **Cost Optimization**: Right-sizing, reserved instances, usage analysis - **Managed Services**: 24/7 monitoring, incident response, SLA management ### 3.3 Strategic Consulting URL: https://www.deep-impact.ch/en/services/consulting IT strategy and digital transformation advisory: - **Digital Maturity Assessment**: Current-state analysis and target architecture - **Technology Selection**: Vendor-neutral evaluation and recommendation - **Architecture Review**: Security audits, performance analysis, scalability planning - **Change Management**: Organizational readiness and adoption strategies ### 3.4 Design Sprint URL: https://www.deep-impact.ch/en/services/design-sprint 5-day innovation sprints based on the Google Ventures methodology: - **Day 1**: Understand the problem, map the challenge - **Day 2**: Sketch solutions, vote on best approaches - **Day 3**: Design a realistic prototype - **Day 4**: Build a clickable/functional prototype - **Day 5**: Test with real users, validate assumptions Outcome: Validated prototype with user feedback, reducing project risk by months of development time. --- ## 4. Ventures & Own Products Deep Impact practices "Venture Building" — creating and scaling its own technology companies using the same expertise it provides to clients. ### 4.1 Deepico - **Product**: Cloud ERP family for the food industry - **Brands**: Frutico (fruit processing), Meatico (meat processing), and more - **Features**: Production planning, recipe management, quality control (HACCP), commission tracking - **Impact**: 25% efficiency gains for food production companies - **Status**: Active SaaS product with growing customer base - URL: https://www.deep-impact.ch/en/references/deepico ### 4.2 AVA-X AG - **Product**: Sentinel — Swiss biometric security platform - **Capabilities**: Facial recognition (99.82% accuracy, 30ms), weapon detection, number plate recognition - **Product Family**: Sentinel ACCESS, Sentinel LIVE, Sentinel INVESTIGATION - **Partners**: DFL (German Football League), SKIDATA, KPMG, ICRC, Ferrovie dello Stato - **Pilot**: BVB Dortmund Stadium (Signal Iduna Park) for fan access control - **Founded**: 2017 as GmbH, converted to AG in February 2025 - **Ethics**: Privacy by Design, 100% Swiss Made AI - URL: https://www.deep-impact.ch/en/references/avax ### 4.3 Winsider - **Product**: AI-powered sports analytics platform - **Focus**: Performance prediction and betting analytics - **Technology**: Machine learning models for match outcome prediction ### 4.4 Swiss AI Contact Center - **Product**: AI-driven customer service platform - **Features**: Voice AI, intelligent routing, automated response generation - **Focus**: Swiss market with multilingual support (DE, FR, IT, EN) --- ## 5. Case Studies & References ### 5.1 Julius Bär Bank — Mobile Community App - **Industry**: Private Banking - **Challenge**: Create an exclusive mobile community platform for high-net-worth clients - **Solution**: Cloud-based community app built on the Spectra Framework (SaaS) - **Features**: Travelplanner, Recommendations, Stories, Explorer Map, Chat, Discussions - **Significance**: First cloud solution adopted by Julius Bär Bank - **Security**: Invitation-only access with highest Swiss banking security standards - URL: https://www.deep-impact.ch/en/references/julius-baer ### 5.2 Holcim — B2B E-Commerce Platform - **Industry**: Construction / Building Materials - **Challenge**: Digitalize complex offline B2B sales processes - **Solution**: 4-phase e-commerce platform with SAP integration - **Features**: OTC product shop, contract pricing, logistics planning, mobile site manager app - **Award**: Best of Swiss Web 2019 — Gold - **Scale**: Successfully expanded from Switzerland to Germany - URL: https://www.deep-impact.ch/en/references/holcim ### 5.3 Credit Suisse — LVRI Global Platform - **Industry**: Banking / Loyalty & Rewards - **Challenge**: Unified loyalty and rewards platform across multiple countries - **Solution**: Global platform spanning 3 continents, 6 countries, 1 unified system - **Scale**: International deployment with multi-currency and multi-language support - URL: https://www.deep-impact.ch/en/references/credit-suisse-lvri ### 5.4 Comparis — Frontend Modernization - **Industry**: Comparison Portal / InsurTech - **Challenge**: Legacy technology debt on Switzerland's largest comparison portal (80M annual visitors) - **Solution**: React migration, Mobile-First optimization, Core Web Vitals improvement - **Impact**: Significant performance gains and developer productivity improvements - URL: https://www.deep-impact.ch/en/references/comparis ### 5.5 Valiant Bank — UX Optimization Sprint - **Industry**: Retail Banking - **Challenge**: Improve online banking user experience with data-driven approach - **Solution**: 10-day sprint using Eyequant heatmap analysis and rapid CSS implementation - **Results**: Clarity Score improved from 52 to 81, 20,000 lines of CSS in 4 days - URL: https://www.deep-impact.ch/en/references/valiant ### 5.6 AMAG — Dealer Platform (600+ Websites) - **Industry**: Automotive - **Challenge**: Manage 600+ individual dealer websites for VW, Audi, ŠKODA, SEAT, CUPRA - **Solution**: Multi-tenant SaaS platform with automated web scraping for vehicle data - **Features**: CI/CD corporate design compliance, self-service dealer portal - URL: https://www.deep-impact.ch/en/references/amag-dealer ### 5.7 AMAG Stop+go — Multi-Site Platform - **Industry**: Automotive / Service - **Challenge**: 140 partner websites in 3 languages, centrally managed - **Solution**: Spectra Framework-based multi-site platform - URL: https://www.deep-impact.ch/en/references/amag-stopgo ### 5.8 Allianz Schweiz — Digital Concierge Service - **Industry**: Insurance - **Challenge**: PCI-DSS compliant credit card blocking application - **Solution**: Secure application with AWS KMS, delivered in 3 months - URL: https://www.deep-impact.ch/en/references/allianz-concierge ### 5.9 AXA Schweiz — Design Sprints - **Industry**: Insurance - **Challenge**: Validate document management and task management workflows - **Solution**: Multiple Design Sprints transforming concepts into functional prototypes in 5 days - URL: https://www.deep-impact.ch/en/references/axa-design-sprints ### 5.10 LGT — DocuButler AI Document Management - **Industry**: Private Banking - **Challenge**: Automate document classification and archiving - **Solution**: AI-powered document management system with Outlook integration - URL: https://www.deep-impact.ch/en/references/lgt-docubutler ### 5.11 Mobile ID — Secure Digital Authentication - **Industry**: Telecommunications - **Challenge**: Increase activation rates for Switzerland's 2FA standard - **Solution**: Data-driven UX optimization achieving 600% activation increase - URL: https://www.deep-impact.ch/en/references/mobile-id ### 5.12 Asien Special Tours — AI-First Travel Platform - **Industry**: Travel & Tourism - **Challenge**: Reduce manual effort in travel offer creation - **Solution**: AI-First platform with Voice AI for consultation transcription and NLP for travel intent extraction - **Results**: 98% reduction in offer generation time - URL: https://www.deep-impact.ch/en/references/asien-special-tours ### 5.13 Mobimo — Digital Real Estate Platform - **Industry**: Real Estate - **Challenge**: Corporate website with real-time data integration - **Solution**: Spectra-based platform with 15 custom plugins - URL: https://www.deep-impact.ch/en/references/mobimo ### 5.14 BVB Dortmund — Stadium Access Control - **Industry**: Sports / Security - **Challenge**: AI-powered fan access control for 80,000-seat stadium - **Solution**: AVA-X Sentinel ACCESS with 99.82% facial recognition accuracy - **Partnership**: DFL Innovation Project - URL: https://www.deep-impact.ch/en/references/bvb-stadium --- ## 6. Client Portfolio Deep Impact serves leading enterprises across Switzerland and internationally: **Banking & Finance**: Julius Bär, Credit Suisse, UBS, ZKB (Zürcher Kantonalbank), LGT, Valiant Bank **Insurance**: Allianz Suisse, AXA Schweiz **Automotive**: AMAG (VW, Audi, ŠKODA, SEAT, CUPRA) **Construction**: Holcim **Real Estate**: Mobimo **Telecommunications**: Swisscom (Mobile ID) **Technology**: Comparis, Scout24 **Public Sector**: Swiss Federal Administration **Food Industry**: Deepico customers (Frutico, Meatico) **Sports**: Borussia Dortmund (BVB), DFL --- ## 7. Technology Stack ### AI & Machine Learning Python, PyTorch, TensorFlow, Hugging Face, LangChain, OpenAI API, Anthropic Claude, Google Gemini, Pinecone, Weaviate, ChromaDB, n8n ### Frontend React, TypeScript, Next.js, Vue.js, Tailwind CSS, Framer Motion ### Backend Node.js, Python, Java, .NET, GraphQL, REST, gRPC ### Cloud & Infrastructure AWS (certified), Azure, Google Cloud, Docker, Kubernetes, Terraform, CloudFormation ### Proprietary Spectra Framework (Multi-Site SaaS Platform), AVA-X Sentinel (Biometric AI) --- ## 8. Company Facts | Attribute | Detail | |-----------|--------| | Legal Name | Deep Impact Services GmbH | | Founded | 2012 | | AI since | 2017 | | Headquarters | Winterthur, Switzerland | | CEO | Christian Fehrlin | | Team Size | 50+ experts | | Nationalities | 21 countries | | Projects Completed | 150+ | | Industries Served | 15+ | | Ventures | 4 (Deepico, AVA-X, Winsider, Swiss AI CC) | | Awards | Best of Swiss Web 2019 Gold (Holcim) | --- ## 9. Contact - **Website**: https://www.deep-impact.ch - **English Site**: https://www.deep-impact.ch/en - **Contact**: https://www.deep-impact.ch/en/contact - **Location**: Winterthur, Switzerland - **Insights Blog**: https://www.deep-impact.ch/en/insights - **Careers**: https://www.deep-impact.ch/en/about/careers