Valiant: Small Optimizations with Big Impact

Valiant, one of Switzerland's leading regional banks, has achieved significant improvements in digital customer experience in collaboration with Deep Impact. Through targeted UX optimizations and datadriven analyses, conversion rates and user satisfaction were significantly increased. Using A/B testing and heatmap analyses, we identified optimization potential in the user journey. The implementation of these insights led to measurable improvements in key KPIs. This partnership demonstrates how even established financial institutions can achieve rapid success through agile, usercentric optimizations.